Frequently Asked Questions

Yes. We offer single-sided stations for wall layouts and double-sided stations for open-plan and central styling zones. Browse Single Sided and Double Sided stations, or ask us for a custom configuration.

Yes, customization is at the heart of what we do. Stations can be built to your dimensions and layout, with your choice of mirror shape, LED lighting, storage (drawers, open shelves, tool holders), power outlets, footrests and optional wash basins, in any finish from our Finishes & Materials range.

Yes. Mirrors can be made oval, round, arched or rectangular, single or double-sided, with integrated LED lighting and frame finishes such as gold, black, chrome or wood.

Yes. Styling and barber chairs can be produced in custom upholstery colors and base finishes to match your interior and brand palette.

Yes. We can incorporate your brand colors and design details into custom pieces, from stations to reception desks. Share your brand guidelines and we will advise what is possible for each piece.

Custom orders typically take 6 to 8 weeks, including production and free shipping. We confirm the timeline once your specifications are finalized.

Most of our styling and barber chairs use a hydraulic base for height adjustment. The mechanism, dimensions and upholstery options are listed on each product page.

A backwash unit combines a reclining shampoo chair with an integrated basin in one piece. Basin type, recline and footrest options vary by model and are listed on the product page.

Many of our salon mirrors and stations include integrated LED lighting. Check the product page for the lighting details of each model.

Yes. Stations, chairs, backwash units, trolleys and reception can be specified in matching finishes as one project. Request a quote with your floor plan or number of stations.

Many of our manicure tables include drawers or storage cabinets, and some include integrated lighting. See each product page for the configuration.

Yes. Dimensions, finishes and storage layout can be adapted to your space as part of a custom order.

Yes. Manicure stations can be designed for one or several technicians side by side, with integrated storage, lighting and finishes matched to the rest of your salon.

We are expanding our nail salon range. Contact us for current pedicure chair and seating options, or for a custom project.

Yes. Our range includes electric and manually adjustable spa and treatment beds. Adjustment functions and dimensions are listed on each product page.

Finishes and upholstery can be customized on request. Share your preferred colors and we will advise on the options.

Yes. Treatment beds, storage cabinets, trolleys and reception can be specified together in matching finishes and upholstery for a consistent spa look.

Yes. We work on full spa projects including treatment beds, storage and reception. Start with a custom project request.

Yes. Reception desks can be adapted in size, shape, finish and lighting details to match your interior and brand identity.

Yes. Reception desks can be made straight, curved or L-shaped, to your dimensions, with the storage, cable management and lighting your front desk needs.

Several of our reception desks feature integrated LED lighting. The product page lists the lighting details for each model.

Retail displays are available as part of our custom range. Contact us with your space and product requirements.

Yes. We specialize in custom furniture, mirrors and equipment, designed to your specifications for size, materials, finishes, features and function.

Absolutely. We offer flexibility in dimensions, shapes, finishes and detailing. See our Finishes & Materials for wood, metal, ceramic and stone options.

Share your requirements and design concept, finalize specifications and materials, approve the design details, then we manufacture, run quality checks and deliver. We keep you informed at every stage.

Yes. Our team can help refine your ideas and suggest materials, finishes and features so the design works both functionally and visually.

Custom orders typically take 6 to 8 weeks, including production and free shipping. Once specifications are finalized, we confirm the timeline for your order before manufacturing begins.

Once production begins, changes may be limited, so we recommend confirming all details upfront. If a change is needed, our team will advise on feasibility and next steps.

Yes. Standard shipping is free worldwide on all orders. If you need your order sooner, express shipping is also available at an additional cost, quoted per project.

Once you place an order, our orders team contacts you within 24 hours to confirm the details. Custom orders arrive within 6 to 8 weeks, and that time already includes production and free standard shipping.

Working to a tight opening date? Express shipping may be available, depending on the project. Ask us and we will check the options for your order.

Yes. Once your order ships, you will receive a tracking link by email. If you do not see it, check your spam or junk folder first, then email info.mibarbara@gmail.com and we will resend it.

We ship worldwide. Contact us with your location for project-specific delivery details.

If your order arrives damaged, defective, incomplete or materially different from the approved order specifications, please contact us promptly at info.mibarbara@gmail.com.

For visible shipping damage, missing components or obvious discrepancies, please notify us within 3 days of delivery and keep all original packaging, crates, cartons and shipping materials.

We may request photos, videos, packaging images and shipping documentation so we can review the issue.

If the issue is verified and attributable to Mi-Barbara, we will take responsibility for correcting it. Depending on the situation, the solution may include repair, replacement parts or components, replacement of the affected portion, replacement or remake of the complete product, or another appropriate corrective solution.

For custom-made and made-to-order products, the product remains non-returnable and non-refundable, even when a verified defect or shipping issue is confirmed. Our responsibility is to resolve the issue and provide the product ordered in proper condition.

Most Mi-Barbara products are custom-made or made to order specifically for each customer.

Because these products are manufactured according to the specifications selected or approved for your project, custom-made, made-to-order, bespoke, personalized and special-order products are final sale, non-returnable and non-refundable.

If there is a verified manufacturing defect, shipping damage or an error attributable to Mi-Barbara, we will take responsibility for correcting the issue. Depending on the nature of the problem, the solution may include:

• Technical assistance
• Repair
• Replacement parts or components
• Replacement of the affected portion
• Replacement or remake of the complete product
• Another appropriate corrective solution

Cash refunds are not an available remedy for custom-made or made-to-order products, except where required by applicable law.

Only non-custom, ready-to-ship items may be eligible for return, subject to our Returns policy.

Only ready-to-ship (non-custom) products may be eligible for return within 30 days, provided they meet our return conditions.

All other Mi-Barbara products are custom-made or made to order and are non-returnable and non-refundable.

If a custom product has a verified manufacturing defect, shipping damage or an error attributable to Mi-Barbara, we will provide an appropriate corrective solution, which may include repair, replacement parts, or replacement or remake of the product.

To report a problem, email info.mibarbara@gmail.com with photos and a short description. We reply within 48 hours. Please review our full Returns policy for complete details.

Our products, including stations and mirrors with LED lighting, are covered against verified defects in materials and workmanship under normal use and proper installation, for the warranty period stated on the applicable product page, quotation or order confirmation.

Warranty support may include technical assistance, replacement parts or electrical components, repair, replacement of the affected portion, or replacement or remake of the product where appropriate.

The warranty does not cover issues caused by improper installation, incorrect voltage, misuse, unauthorized modification or repair, water ingress, improper handling or storage, or damage caused by a third-party installer or contractor.

For custom-made and made-to-order products, warranty service is provided through an appropriate corrective remedy and does not include a cash refund, except where required by applicable law.

Yes. We put together personalized packages for salons, barbershops, nail salons and spas: stations, chairs, backwash units, manicure and treatment furniture, trolleys and reception, specified in matching finishes as one project.

Multi-item and complete salon orders are quoted as a project. Request a quote with your list of pieces or your floor plan, and we will prepare package pricing for you.

Designers, architects, contractors and salon, spa and barber business owners can join our Trade Advantage Program for preferred trade benefits and priority support.

Yes. Send us your floor plan and the number of stations or treatment areas you need, and our team will advise on configuration, spacing and the right pieces for your space.

Yes. We provide installation instructions and can guide you throughout the process. For LED lighting and electrical connections, we recommend using a licensed electrician if required in your area.

Freestanding pieces such as chairs, trolleys and most stations can be placed on site. Wall-mounted items, backwash units with plumbing and pieces with electrical connections should be installed by a qualified installer, plumber or electrician.

Check the dimensions on the product page against your floor plan, and plan water, drainage and power points in advance for backwash units and illuminated stations. For projects, share your layout and we will review it with you.

We work with wood finishes, metals and aluminium, ceramic and marble or stone. See the full range on our Finishes & Materials page.

Yes. Our furniture is designed for daily use in professional salon, barber, spa and hospitality environments, with durability, safety and performance as priorities.

Each product is manufactured with high-quality materials and precise processes. Once production is complete, every piece goes through a rigorous quality control inspection against its approved specifications, covering finish, dimensions, hardware, upholstery and, where relevant, lighting and electrical components.

Only products that pass this inspection are prepared for shipping, and we send you photos and videos for confirmation before your order leaves.

Yes. After your furniture passes our QA (Quality Assurance) inspection, our team will send you photos and videos for confirmation before shipping.

Finish swatches are shown on our Finishes & Materials page. For project orders, contact us to discuss finish selection.

Products with LED lighting, outlets or heating elements should be connected by a qualified electrician according to your local electrical codes.

Follow the operating instructions supplied with the unit, keep ventilation openings clear and place the cabinet on a stable, level surface away from water sources.

Our hydraulic chairs are designed for professional daily use. Keep the base on a level floor, respect the stated load and have the hydraulic pump serviced if it stops holding height.

Yes. Many chairs and beds are offered in several upholstery colors, shown as options on the product page. For other colors, contact us.

Yes. Custom upholstery colors and furniture finishes can be produced on request as part of a custom order. See our Finishes & Materials for the finish range.

Hair dye, bleach and some styling chemicals can mark upholstery if left to dry. Wipe spills immediately with a damp cloth and mild soap to keep chairs looking new.

Base and footrest options vary by model and are listed on the product page. For a specific combination, contact us and we will confirm compatibility.

Wipe upholstery with a soft damp cloth and a mild soap solution, then dry. Avoid solvents, bleach and abrasive cleaners, and clean hair dye or chemical spills immediately.

Use a soft microfiber cloth with a gentle, non-abrasive cleaner. Avoid acidic or ammonia-based products on metal finishes, marble and stone.

Dust regularly, wipe spills straight away and avoid placing wet items or hot tools directly on wood surfaces.

Interior designers, architects and project contractors, as well as owners and managers of salons, barbershops, spas and beauty clinics.

Members get access to exclusive resources, priority support and preferred trade benefits designed to simplify projects. Learn more on the Trade Advantage Program page.

Complete the short application on the Trade Advantage Program page. Our team reviews every application and gets back to you.